PROGRAMS

How to Succeed in the International Arena

Course Overview

A 1 1/2 – 2 hour workshop or half day summit
The length of time for this training session may be adjusted to meet client preferences.

Are you world ready? Globalize your interactions with international business etiquette. Culture hides more than what it reveals. Being intuitive to different communication styles, cues, taboos, and personality types empowers you to forge stronger relationships and have a distinct advantage in business and social situations. This cultural awareness helps you to know if you have offended, pleased, amused, or caused your foreign counterpart to “lose face”. Many negotiations and business deals have been lost to those who were unaware of the importance of intercultural communication. Whether you’re traveling abroad or working for a global company, this intelligence will open doors. Represent yourself with cultural competency as a refined world-class citizen.

Workshop Highlights

Project Cultural Awareness with Global Intelligence
What is Ethnocentrism?
The 5 Key Dimensions of Culture & “Style Switching” Strategies
Bridging Cultural Gaps
Refine Your Cross-Cultural Communications
Master the Meeting and the Art of Persuasion
Principles of Professionalism: World-Class Eye Contact, & Business Card Protocol
International Greetings & Introductions
Hand Gestures, Body Language, and other Non-Verbal Communications
Written and Verbal Communications
“Netiquette”: Electronic Communications & Online Presence
And much more

I have had the privilege of working with Mrs. Dudley both personally and professionally. I continue to be amazed by her abundant protocol knowledge. She has the ability to connect with individuals of all ages and always makes learning the art of etiquette a fun and rewarding experience.

Dr. Lyn Riggsby-Gonzalez

Columbus State University, Academic Advisor/Student Retention Specialist

Etiquette training proves to be a helpful part of good career development as many business interactions occur during meals. Jackie’s practical yet entertaining approach is appreciated and enjoyable.

Ashley Smith

Alabama Forestry Association, Director of Education Programs

Providing business etiquette, dining etiquette, image and protocol training to include enhanced inter-personal skills, civility, and cross-cultural awareness.

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