Etiquette and protocols are about making others feel comfortable in an environment and about creating trust. Relationships and trust come first, once that is established, business can move forward. PEP will help your business improve relationships, revenue, reputation and results.
Our philosophy is that everyone is important, a VIP if you will, and, as such, deserves a solid foundation in the principles of giving and receiving respect which will become their passport to success across the markets in which local and global businesses function.
What is the definition of the word manners? The Cambridge Dictionary defines the word manners as the ways of behaving toward people, especially ways that are socially correct and show respect for their comfort and their feelings. Here is a list of
How has your business changed as a result of the COVID-19 pandemic?In the midst of launching our new website, I had to stop and re-work many of the images and descriptions of how business can be handled in professional ways
I have had the privilege of working with Mrs. Dudley both personally and professionally. I continue to be amazed by her abundant protocol knowledge. She has the ability to connect with individuals of all ages and always makes learning the art of etiquette a fun and rewarding experience.
Dr. Lyn Riggsby-Gonzalez
Columbus State University, Academic Advisor/Student Retention Specialist
Etiquette training proves to be a helpful part of good career development as many business interactions occur during meals.Jackie’s practical yet entertaining approach is appreciated and enjoyable.
Alabama Forestry Association, Director of Education Programs
Providing business etiquette, dining etiquette, image and protocol training to include enhanced inter-personal skills, civility, and cross-cultural awareness.