PROGRAMS

Outclass the Competition

Course Overview

A 1 1/2 – 2 hour or half-day interactive workshop
The length of time for this training session may be adjusted to meet client preferences.

Have you ever wondered which water glass or bread plate was yours while eating at a formal event? Do you feel intimidated when entering a room and you don’t know a single person? If you answered “yes” to these questions, then this is the class for you! Outclass the Competition is designed to increase awareness of the benefits of business and dining etiquette. Participants will become more confident as they learn about “soft” skills and how to use them to develop business relationships in social settings. This is our most requested course and can be customized to meet your company’s needs.

Workshop Highlights

Etiquette & Protocol Intelligence
Business Entertaining
Dining Etiquette
Making a Good First Impression
Setting Yourself Apart from the Competition
Mingle with Confidence (and not feel awkward)
Handshake (the proper way)
Cell Phone and Social Media Etiquette
Appropriate greetings to include handshakes and other professional introduction techniques
Virtual meeting best practices that will distinguish you on and off screen as an agile and contemporary professional

I have had the privilege of working with Mrs. Dudley both personally and professionally. I continue to be amazed by her abundant protocol knowledge. She has the ability to connect with individuals of all ages and always makes learning the art of etiquette a fun and rewarding experience.

Dr. Lyn Riggsby-Gonzalez

Columbus State University, Academic Advisor/Student Retention Specialist

Etiquette training proves to be a helpful part of good career development as many business interactions occur during meals. Jackie’s practical yet entertaining approach is appreciated and enjoyable.

Ashley Smith

Alabama Forestry Association, Director of Education Programs

Providing business etiquette, dining etiquette, image and protocol training to include enhanced inter-personal skills, civility, and cross-cultural awareness.

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